Creating credit notes in accounts receivable against posted invoices is the normal activity and it can be due to multiple reasons like returns, wrong entry etc….

So, on of the request from receivable department is to have the reference of original invoice against which credit note is created and print the same information on document.

Let’s see how we can achieve this in D365:

Pre-requisites: Enable feature in feature management workspace and then enable print parameter in AR parameters

Scenerio-1: Free text credit note

Create and post-free text credit note

View posted information

Scenrio-2: Sales order credit note

That’s it for this blog, Thank you !!! Keep reading and sharing !!!